Order Processing

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• You will receive an email confirmation once your order has been shipped.

Shipping Times & Rates

Standard Shipping: 5-10 business days

Express Shipping: 2-5 business days (available at checkout)

Shipping costs vary based on location and are calculated at checkout.

International Shipping

We offer worldwide shipping, but delivery times may vary based on destination and customs clearance.

Customers are responsible for any duties, taxes, or customs fees.

Tracking Your Order

Once your order ships, you will receive a tracking number via email.

If your order has not arrived within the estimated timeframe, please contact our support team.

Lost or Delayed Shipments

If your order is delayed beyond the estimated timeframe, please contact us at support@athacare.com.

We are not responsible for shipping carrier delays or incorrect shipping addresses provided by customers.

2. When Refunds or Replacements Are Allowed

• Damaged Products: Report within 48 hours with photos/videos.
• Expired Products: Report within 48 hours with evidence of expiry date.
• Incorrect Product Sent: Report within 48 hours for verification and exchange.

8. Contact Us for Assistance

Email: support@athacare.com